Privacy Policy

1. Introduction

Welcome to Gentle Clinic. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Full name
• Contact information (email address, phone number)
• Mailing/billing address
• Payment information
• Medical history and health information
• Photos (when provided for consultation purposes)
• Any other information you provide to us

2.2 Non-Personal Information

We may also collect non-personal information, such as:

• Browser type
• IP address
• Operating system
• Referring website URLs
• Geographic location
• Time and date of your visit
• Pages you viewed
• Time spent on pages

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing your appointments and transactions
• Communicating with you about your appointments, services, and medical care
• Sending marketing and promotional communications (with your consent)
• Responding to your inquiries, comments, or concerns
• Analyzing usage patterns and trends
• Protecting our rights, property, or safety and that of our users
• Complying with legal obligations

4. Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and other tracking technologies on our website to collect information about your browsing activities. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.

We use the following types of cookies:

• Essential cookies: Required for the operation of our website
• Analytical cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to enable us to display relevant advertisements
• Preference cookies: Enable our website to remember information that changes how the website behaves or looks

5. Data Sharing and Disclosure

We may share your information with:

• Healthcare providers directly involved in your care
• Service providers who perform services on our behalf
• Payment processors
• Legal and regulatory authorities when required by law

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Medical information is retained in accordance with applicable healthcare laws and regulations, which may require retention for extended periods.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Right to access your personal information
• Right to rectify inaccurate information
• Right to erasure (deletion) of your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than those in your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Gentle Clinic

Harbiye Mahallesi, Abdi İpekçi Cd. No:29 34367 Şişli/İstanbul

Email: [email protected]